Least Cost Routing Considerations For Toll Free Numbers
With constant and growing cost pressures on their business, Toll Free providers can no longer rely on slow, manual, ad hoc techniques to analyze and deploy least cost call routing.
Many Toll Free service providers sign agreements with multiple carriers to carry call traffic on that carriers network for Toll Free Numbers in areas where the provider has no service or can find a better rate than using their own network. In order to take advantage of such agreements, your company must generate Call Processing Records (CPRs) for your Toll Free numbers that use a specific set of carriers based on where the call originated. The initial CPR that must be created may seem obvious or trivial (use
...training company called Acme Dog Training. Acme owns the number 1-800-BAD-DOGS. The owner has decided to retire and disband the business. The owner instructs their RespOrg/Carrier (e.g. Verizon) to disconnect 1-800-BAD-DOGS.When the RespOrg permanently disconnects a Toll-Free number, it is ...
Inefficiencies in implementing least cost routing translations and CPR updates can cause providers to unnecessarily sacrifice time, money, network performance, and business opportunities by:
- Unsuccessfully implementing new call routing in response to rate changes
- Failing to take advantage of price disparities or to apply discounts
- Losing focus on the cost reduction opportunities while implementing “home-grown” IT solutions for Least Cost Routing (screen-scraping, spreadsheets, etc.)
A successful Toll Free Least Cost Routing Tool:
- Produces CPRs with a number of paths and a size that will be accepted by SMS/800 Benefits of VoIPand can be loaded successfully in their Service Control Points;
...to carry their voice traffic (VoIP). By marrying this voice traffic with data traffic (IP Telephony) it becomes even more powerful.Here are a few examples;Cheaper Phone Calls - as your utilising existing data networksSimpler Infrastructure - one set of CAT5 ... - Chooses between multiple carriers for any NPA-NXX;
- Allows you to merge traffic data across multiple toll free numbers to generate a single least cost routing CPR for that set of number
Once the analysis is done and the LCR CPR generated, many benefits exist:
- Agreements with carriers can be renegotiated for example, to provide a volume discount based on the call volume that will be sent to that carrier
- What-if scenarios can be done to determine which carrier negotiations would minimize costs
- LCR CPRs could be quickly regenerated as traffic changes on a toll free number.
Successfully implementing Toll Free Least Cost routing can be very challenging. Manual, ad-hoc solutions are not the correct answer.
...VoIP subscribers in the US increased over 150% between 2005 and 2006, and currently about 10 million households use internet phone service. According to Voip.com, over 44 million Americans will be using VoIP by 2010.The only requirement for residential VoIP ...
Matthew J. Noreen PMP works for csf Corporation supporting and promoting their flagship 8MS product. 8MS was designed from the ground up by a team of former Bell Labs engineers to be a superior toll free provisioning system that eliminates traditional dependence on SMS/800.
csf Corporation has built a powerful Least Cost Routing CPR Generation engine that uses your providers rate agreements and traffic data to produce a CPR that will minimize your Toll Free calling costs. More information at http://www.8msweb.com
Also see http://www.8mstools.com
